Fantasy Map Assets
12 rue du Volnay, 21000 DIJON
SIRET – 513 320 267 000 34
Terms of Sale
1. Essential Characteristics of Digital Goods
The goods offered for sale on fantasymapassets.com are exclusively downloadable digital goods, including graphic packs for fantasy maps.
Each digital product is accompanied by a detailed description on its product page, which includes:
The file format.
The technical specifications required for use.
Any usage restrictions.
2. Prices
All prices displayed on the website are in US dollars ($) and euros (€) and include all taxes (TTC).
The Seller reserves the right to modify prices at any time. However, the prices applicable to the Customer are those in effect at the time the order is validated.
3. Delivery Terms
As the products sold are digital goods, delivery is made via immediate download upon payment confirmation. No delivery fees apply.
In case of technical issues preventing the download, the Customer is invited to contact customer service at the following email address: [email protected].
4. Contract Execution
The contract is considered executed as soon as the Customer has received access to download the purchased digital product. This usually occurs immediately after payment confirmation.
The Customer acknowledges that by downloading the digital product, they waive their right of withdrawal, in accordance with Article L221-28 of the French Consumer Code (see Section 6).
5. Payment Terms
The Customer can pay for their purchases using the following payment methods:
Credit card (Visa, MasterCard, etc.).
PayPal.
Payment must be made in full at the time of the order. In the event of payment delay, the Seller reserves the right to suspend access to the ordered products.
6. Right of Withdrawal
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to digital goods downloaded immediately after purchase. By validating their order and accessing the download, the Customer explicitly agrees to waive this right.
7. Legal Warranty of Conformity
In accordance with Articles L217-4 et seq. of the French Consumer Code, the Customer benefits from a legal warranty of conformity. If the digital product is defective or unusable, the Customer has a period of 2 years from delivery to request:
Free repair or replacement of the product, or
A refund if replacement is not possible.
For any request related to this warranty, please contact customer service at [email protected].
8. Commercial Warranty and After-Sales Service
The digital goods do not have a specific commercial warranty beyond the legal warranty of conformity. However, customer service remains available for any technical issues at [email protected].
Communication with customer service is free of charge (excluding any charges applied by the Customer’s operator).
9. Contract Duration and Termination
The sales contract is concluded for a specific duration, limited to the execution of the order and the provision of the downloaded digital goods.
10. Security Deposit or Guarantee
No security deposit or financial guarantee is required from the Customer.
11. Minimum Duration of Contractual Obligations
There is no minimum duration of contractual obligations for the Customer. Each order is independent.
12. Code of Conduct
No specific code of conduct applies to the contractual relationship between the Seller and the Customer.
13. Dispute Resolution
In the event of a dispute regarding the interpretation or execution of these TCS, the Customer is invited to contact customer service at [email protected] to seek an amicable solution.
If no agreement is reached, the Customer may use a consumer mediator free of charge, in accordance with Article L612-1 of the French Consumer Code. The mediator’s details are as follows:
European Online Dispute Resolution Platform: https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2.
Failing an amicable resolution, disputes will be subject to the jurisdiction of French courts in the area of the Seller’s registered office.
14. Acceptance of the TCS
By validating an order on fantasymapassets.com, the Customer acknowledges their acceptance of these Terms and Conditions of Sale without reservation.
PRIVACY POLICY
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which helps us gather more details about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 – CONSENT
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting and using your information for that specific purpose only.
If we ask for your personal information for a secondary purpose, such as marketing, we will either ask you directly for your explicit consent or provide you with an opportunity to decline.
How can I withdraw my consent?
If, after giving your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at [email protected].
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 – ELEMENTOR
Our store is hosted on Elementor. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Elementor’s data storage system, databases, and the general Elementor application. Your data is stored on a secure server protected by a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, Elementor stores your credit card information. This information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your order. After your purchase is completed, your transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS, which is managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more details, please refer to ELEMENTOR’s Terms of Service or Privacy Policy.
ARTICLE 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies carefully so you can understand the way your personal information will be handled by these providers.
It is important to note that certain providers may be located in or have facilities that are located in a jurisdiction different from yours or ours. So if you choose to proceed with a transaction involving the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete the transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions of Sale and Use.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
ARTICLE 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at [email protected].
